What else should I know?

Consumer Rights and Protection

To learn more about your rights as a consumer, visit the following websites: 

• Ministry of Consumer Services 
• Consumer Information and Protection from the Ontario Seniors' Secretariat 
• Consumer Rights from Settlement.Org
• Filing a Complaint from Settlement.Org 
• Consumer Advocacy

Credit Card Fraud

To protect your personal information, it is important to keep your Credit Card with you and in sight. If think you have lost your credit card, call your credit card provider and cancel your card.

It is important that you keep important numbers of your credit card companies and/or banks should you need to call them in an emergency. For more information, refer to Settlement.Org’s guide: What Should I Know About Credit Card Fraud?

Identity Theft

Identity theft is when someone uses your personal information, such as government-issued identification, to impersonate you. If an individual succeeds in stealing your identity, they may be able to create large debts which you may be held responsible for. Please see the RCMP's Identity Theft and Identity Fraud page.

Door-to-Door Sales

If you are unsure if a particular salesperson is legitimate, contact the Better Business Bureau or the New Canadians Centre. You may also search the Consumer Beware List at the Ministry of Consumer Services to see if others have complained about a business.