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What do I do in an emergency?

Emergency Room

If you have a medical emergency, you should go immediately to the Peterborough Hospital Emergency Room. A doctor will care for you at any time of day.

9 -1-1: Police, Fire, Ambulance


If you have a life-threatening emergency and cannot get to the hospital, dial 9 -1-1 from any telephone. If you cannot speak English, the 9 -1-1 operator can get an interpreter.

Never call 911 in a non-emergency situation as this ties up the operators and prevents them from dealing with real emergencies. The 911 operator will ask you some basic questions such as:

  • "Where is this happening?"
  • "When did this happen?"
  • "What is happening now?"
  • "Who is involved?"

An operator will send an ambulance to take you to the hospital. You will need to pay a fee for the ambulance. It will be billed for you to pay later.


If the emergency involves poison, you can call the Ontario Poison Centre for advice at 1-800-268-9017.


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