How do I find a health care provider?
Family Doctors and Nurse PractitionersWhen you move to Peterborough, you should try to find a family doctor or nurse practitioner immediately. To do this, you can:
- Register with Health Care Connect (a service offered by the Ontario Government to help Ontario residents find a family health care provider)
- Ask friends or family members if their health care provider is accepting new patients
- Use the Doctor Search service from the College of Physicians and Surgeons of Ontario
- Register for the waiting list at the VON 360 Clinic
- Ask the hospital
What if I don’t have a doctor or nurse practitioner?
If you do not have your own health care provider you can go to the Lansdowne Place Walk-In Clinic for normal illnesses.
If it is an emergency, you can go to the Emergency Room at the Peterborough Regional Health Centre. If you are not very sick or seriously injured, you may have to wait for several hours before seeing a doctor. People who are very sick or badly injured will be helped first.
Telehealth OntarioTelehealth Ontario is a telephone service that lets you talk to a registered nurse at any time. For minor medical issues, this can be faster than waiting in a clinic waiting room. The nurse can give you advice, and can tell you if a doctor or emergency room visit is necessary.
Telehealth service is available in English and French. A translator can by provided for more than 100 languages. Telehealth Ontario is available 24 hours a day, 7 days a week, and can be reached by dialling 1-866-797-0000 or, if you use a TTY phone (teletypewriter), 1-866-797-0007.
You do not need OHIP to use Telehealth.