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Where do I find local information and available services?

City-Hall---Carnegie-WingThe City of Peterborough is responsible for a wide range of municipal services for residents of Peterborough. Federal services in Peterborough are offered at the Service Canada Centre. Many provincial services are available at the Service Ontario Centre.

The United Way of Peterborough and District includes more than 30 organizations that provide free social and community services to residents of Peterborough City and County.

Lists of community organizations and private businesses can be found at This includes non-profit organizations and self-help/support groups (made up of individuals who share common issues).

Peterborough Public LibraryYou can also search for local businesses in the Yellow Pages online.

The Peterborough Public Library offers free access to books, magazines, local newspapers and computers with Internet access.

Learning more about what’s happening in the community can also help with the settlement process. Click here for more information on local news and events.

Helpful telephone numbers

211 – An operator can refer you to Peterborough’s community, social, health or government services. Interpreters are available in over 150 languages, 24 hours per day. This is a free service. You can also access this information online.

411 – An operator will look up a telephone number for you. There is usually a small fee for using this service. The cost will be added to your telephone bill. You can look up telephone numbers online free of charge at

Emergency Services

In an emergency, you can dial 9-1-1 on any telephone. You will be answered by a live operator who will connect you with the police department, fire department, or paramedics.

Other Emergency Services include:


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