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Welcome Peterborough Logo

Disclaimer and Privacy Policy

Privacy Statement

The City of Peterborough is committed to protecting the privacy of all visitors to our site. We have taken appropriate measures to protect and ensure the privacy of any personal information you provide. The City is subject to the provisions of the Municipal Freedom of Information and Protection Act (MFIPPA).

The City of Peterborough will not, under any circumstances, use any information provided by visitors for any purpose inconsistent with the purpose for which the information was provided, as stated on the Web page as well as inconsistent with the provisions of MFIPPA.

Terms of Use

Every effort is made to ensure the information on the City of Peterborough's website is timely and accurate however, due to circumstances beyond our control, information and dates are subject to change without notice.

The City of Peterborough offers no guarantee regarding the accuracy of the information on these pages. All such documents are provided "as is" without warranty of any kind and the City does not make any representations concerning the accuracy, likely results, or reliability of the use of the materials on this website. The City of Peterborough hereby disclaims all representations and warranties.

Links to third party sites

Please note: The information posted on this page may link to information created and maintained by other organizations. These links are provided solely for our users' information and convenience. When you select a link to an outside website, you are subject to the privacy and security policies of that outside website. The City of Peterborough does not endorse the content on these pages or control/guarantee the accuracy, relevance, timeliness or completeness of any information on these pages.

The City's privacy statement applies solely to information collected on the City's website.

About the Website

For general questions, technical questions and information regarding this site, please contact the City of Peterborough's portal team at libraryinfo@peterborough.ca.

Providing Personal Information via the City's Website

Most of the information accessible on the website does not require you to identify yourself. You may access it anonymously. However, the City of Peterborough does collect personal information about you when you choose to provide it. We collect only as much personal information as is necessary to assist you in conducting business with the City via the website. The only personally identifying information arising from your use of the City of Peterborough's website is what you voluntarily supply.

Why Personal Information is Collected

The City collects and retains personal information for the following reasons:
  • To process your requests for services, products or additional information
  • To communicate with you regarding services that you have requested
  • To meet legal and regulatory requirements

Correcting/Changing Personal Information

If your personal information changes (e.g. name, address, postal code, telephone number, email address etc.), or you no longer desire our service, the City of Peterborough will endeavour to provide a way to correct, update or remove the information.

Use and Disclosure of Personal Information

The City of Peterborough is the sole owner of the information collected on the site. The City does not use or retain personal information that you provide for any secondary purposes unless you have first been notified and your permission has been obtained. The City of Peterborough will not sell, rent, share or otherwise disclose your personal information to any organization or individual outside the City unless you are first notified and your permission is received, except in the following circumstances. The City of Peterborough may disclose your personal information:
  • To companies contracted to process your requests
  • For law enforcement purposes
  • For purposes of acting in an emergency to facilitate contact with your next of kin or friend if you become injured or take ill

From time to time the City's website may request information from you via surveys or ask permission to send you special offers. Your participation will be completely voluntary and you will have a choice of whether or not to participate. Any survey information will be used solely for the purposes of monitoring and/or improving the City's services and products. If you choose not to participate, you will still be able to use the website.

Protection of Personal Information

The City of Peterborough takes every precaution to protect your personal information on the website. We maintain security standards and procedures regarding unauthorized access to customer information to prevent unauthorized removal or alteration of data.

If you have any questions or concerns about the security of the website, you may send an email to libraryinfo@peterborough.ca.

Translation Disclaimer

Please note: The City of Peterborough links to services that provide automated translation of web content to help give speakers of languages other than English an overall sense of the information available on its website.

By selecting one of the translation services identified below, portions of the City of Peterborough website will be automatically translated.

The City of Peterborough is providing the links to these translation services strictly as a convenience for users of its website. The City does not operate or control the translation services. The City does not review, endorse or approve the provisions of those services and is not responsible for them.

Rules, policies (including privacy policies) and operating procedures of the websites offering the translation services may apply to you while on those sites and the City will not be responsible for information provided to you on those other sites.

There may be discrepancies in the translations from the original English versions. If there are any discrepancies between the information provided on the City's website in English and the translation of that information, the English version on the City's website shall govern. Any such discrepancies are not binding and are of no legal effect.

Use of the translation services is at your sole risk and the City of Peterborough will not be responsible or liable for any damages arising from use of, or inability to use, those services, including the translation of the City's website that they provide.

By selecting a translation service, you accept these statements and terms of use.

Translation service is provided by Google Translate.


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